The Handmade stories understands that a gift and more so when it is personalised has lot of value when shipped on time. As a matter of Policy the handmadestories.co.in processes orders amongst the fastest in the industry and uses only the best courier companies available. Further, thehandmadestories.co.in makes every effort to get the approval on the design from the customer before sending the same for production. The Handmade stories expects its customers to respond quickly so that the customized wonder can be shipped soonest possible. The Tracking id of the shipments sent are shared with the customers so that they may track and follow up with the courier companies directly. In case of delay by courier company every assistance is afforded to the customer however the legal responsibility of the handmade stories would deem to have been fulfilled after sending the shipment.